Client Care
Shipping & Delivery
Every order is dispatched within 24 hours from the office nearest you — Rabat, Dubai or Paris — tracked, insured and gift-wrapped.
Destinations & timelines
| Region | Delivery time | Shipping |
|---|---|---|
| 🇲🇦Morocco | 1–3 business days | Complimentary over $75 |
| 🇦🇪GCC / Middle East | 2–5 business days | Complimentary over $150 |
| 🇪🇺Europe | 3–6 business days | Complimentary over $150 |
| 🇬🇧United Kingdom | 3–6 business days | Calculated at checkout |
| 🇺🇸North America | 5–9 business days | Complimentary over $200 |
| 🌍Rest of World | 6–12 business days | Calculated at checkout |
Delivery estimates begin from dispatch, not order placement. During Ramadan, Eid and holiday peaks, please allow 1–2 additional days.
Dispatch
Orders placed before 14:00 local time (GMT+1 Rabat / GST Dubai / CET Paris) are dispatched the same business day. All others ship within 24 hours. You will receive a confirmation email with live tracking the moment your parcel leaves us.
Duties & taxes
Orders to Morocco, the UAE, the EU and the UK ship with duties and taxes settled by us where required — the price you see is the price you pay. For other destinations, local import duties may be collected by your customs authority; any such charges are indicated at checkout before you confirm your order.
Tracking your order
Every shipment is fully tracked and insured. Follow the tracking link in your dispatch email at any time, or write to support@nufuswear.com with your order number and we'll check on it personally.
If something goes wrong
Lost, delayed beyond 15 business days, or arrived damaged? Contact us and we will reship or refund in full — the risk in transit is ours, never yours.
Questions about a specific destination? Ask our concierge — we ship almost everywhere.